Starbucks

Reviews about Starbucks

• 1 / 5

  By Calix Rodriguez
  This location is by far the worst in the entire metro area. What makes them so bad you may ask? Their Management and employees. After several louse attempts at making a Frap, specialty coffees, custom drinks and even ordering food and it coming out cold. They; as in the general and district manager, have failed to take in and handle multiple complaints in regards to the Prairie Village location. The staff is not from this area, some come as far from Grandview. Im by no means a public figure, nor care what they decide to do with their lives but the employees don't seem to realize that they serve, Senators and Representatives Which reside in the area, they serve all sorts of successful CEO's, large families of 10 = I'm @Starbucks a lot, I've seen people routinely drop $200 in coffee on their kids, mom and dad. My mother, my neighbor or the very few people who pass through this area.. you get the point?
  
  So, all we ask for is that your staff impart the quality that you're celebrated to be. Not the attitude, rude fullness or disrespect when I have ordered over 1,000,000 and counting, Cheese danishes and other treats which are supposed to be hot/warm/edible, not stiff and cold and then get looked at like we're the problem when we say something about it. I don't call, I go in and immediately demand that I get the value of what i came and paid for. My friends and I are displeased at the standard your employees at this location have set for themselves, there's no merit, simply there is no distinction.
  
  That is the problem with companies like Starbucks in Prairie Village, YES it is independently owned but by a family that resides deep in Colorado. The directorate of this company is no where to be heard of. Simply leave a complaint or attempt to go in yourself and speak to the manager and you will get treated like #2.
  
  Ironically the only decent human being at this location who ACTUALLY CARES about the customers has green hair and I believe his name is Bruce.
  
  Im fit to be tied to say the least.
  January 13, 2017